Shipping policy

Shipping Policy

Last Updated: July 19, 2026

Welcome to Orvesta. We strive to deliver your order as quickly and safely as possible. Please read our shipping policy below before placing your order.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, product launches, or festive seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Free Shipping on prepaid orders above ₹1999.
A standard shipping fee may apply to orders below the minimum free shipping threshold.
Shipping charges, if applicable, will be displayed at checkout.

Order Tracking

Once your order has been shipped, you'll receive an email and/or SMS with your tracking details. Tracking information may take up to 24 hours to become active..

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order.

Orvesta is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order remains undelivered due to unsuccessful delivery attempts or customer unavailability, it may be returned to us.

Additional shipping charges may apply for re-dispatch requests.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:

Your order number
Photos/videos of the package and product
A brief description of the issue

We'll investigate the matter and provide an appropriate resolution as quickly as possible.

Delayed Shipments

While we do our best to deliver orders on time, delays caused by courier services, natural disasters, public holidays, strikes, customs, or other events beyond our control may occur. We appreciate your patience in such situations.